At Ella-Jane, we want you to love every piece you order. That’s why we offer a 30-day money-back guarantee, as your satisfaction is our priority.

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FAQs
Yes, you will receive a tracking number via e-mail as soon as your order is shipped.
This allows you to track the package easily.
You can contact us via our contact page or send an e-mail to info@ella-jane.uk We will be happy to help you.
Did you enter a wrong address by mistake? Please check carefully if the address is incorrect and send the correct address to info@ella-jane.uk soon as possible.
We offer free shipping on all orders over £50.
Our team is always ready to answer your questions and chat with you anytime.
Once you receive your order, you have 30 days to decide whether to keep the product or return it with ease.